Money Back Guarantee Policy for CRENOVIXUS

At CRENOVIXUS, your satisfaction is our ultimate priority. We stand by the quality of our products and services, and we are committed to providing you with a risk-free purchasing experience. Our Money Back Guarantee offers you peace of mind and confidence in your transactions with us.

Eligibility for Money Back Guarantee

• The product or service must have been purchased directly from CRENOVIXUS.
• The refund request must be submitted within 30 days of the purchase date.
• Products must be returned in their original condition, unused, and in their original packaging.

Non-Refundable Items

• Gift cards and vouchers.
• Products purchased on sale or with a promotional discount.
• Customized or personalized items.
• Digital products once downloaded or accessed.

How to Request a Refund

1. Contact our Customer Service team at [email protected] with your order details and reason for the refund request.
2. Our team will guide you through the return process, if applicable.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Process

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• In case of rejection, our team will provide you with a detailed explanation.

Shipping Costs

Original shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to a mistake on our part or a defective product.

Contact Information

If you have any questions or require further assistance regarding our Money Back Guarantee, please do not hesitate to contact us at [email protected] or by phone at (555) 123-4567.

Thank you for choosing CRENOVIXUS. We appreciate your business and are dedicated to ensuring your complete satisfaction.